DELIVERY POLICY

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See here.

Currently, VariBuy only deliver within Accra and Tema area and, unless otherwise stated, there is a free delivery within these areas. We do not deliver outside of our coverage area. However, in many circumstances, we might be able to accommodate your request. Kindly email to [email protected] or direct contact our Customer Service Team on +233(0)302914340 if you are interested in deliveries to other areas within Ghana not currently under coverage.

All orders shall be processed and delivered to customers within 1-2 working days. Orders successfully received before 11 a.m. on Mondays to Saturdays (excluding public holidays), will be processed on the same working day. All other orders received after 11 a.m. will be processed on the next working day. Orders placed and received on Sundays, will be processed the next working day (Monday).

After processing your order, all orders are dispatched within 1-2 working days. We will contact you to ensure the time is aligned with you before delivery.

To schedule your delivery in advance or on a specific date, kindly email to [email protected] or direct contact our Customer Service Team on +233(0)302914340.

Please ensure that all the details of your recipient’s address are correct and accurate before you place your order. Please remember that it is important that providing us with full contact details, including your contact telephone number, your email address and your recipient’s contact telephone number. Failure to provide this contact information may result in we are not being able to resolve delivery issues in a timely fashion.

In the event that we may be unable to deliver your order due to (i) a problem with the address you provide (ii) the named recipient no longer living at the delivery address (iii) the named recipient not being in at the time of delivery, please note that we will only a subsequent delivery and that this may not be possible on the date of the original delivery.

By placing an order on the Site, you agree not to hold VariBuy responsible or legally liable for any delay in delivery that is caused by circumstances beyond the control of the Company.

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